2020: Year In Review
2020 was a year unlike any other. At Vetstoria, it was a year of growth and gratitude — of helping practices adapt and build stronger pet owner experiences. As we continue in 2021, let’s take a look back at some of the highlights.
It was a busy year for our customers
2.1M
Appointments booked
378K
New clients acquired
754K
Hours worth of pet care provided
935K
Appointments booked outside office hours
A year filled with great success stories!
![martin-headshot-1-e1592233803488[1]](https://www.vetstoria.com/wp-content/uploads/2020/06/martin-headshot-1-e15922338034881.jpg)
Emersons Green reduces call volume by 60% with Vetstoria and boosts team productivity
Seadown Vets uses Vetstoria to schedule 1031 appointments in 1-month with zero human intervention
2,500+ Customers
2,500+ Customers
And counting!
Across 20+ countries & regions
We helped practices improve access to pet health care
1.2M
Appointments booked for Dogs
690K
Appointments booked for Cats
1M
Vaccinations booked
28K
Castrations booked
And booked treatments for 31 different species
From cats and dogs to horses, birds and snakes, across hundreds of unique appointment types - we think this shows just how customizable and versatile Vetstoria really is!
We kept improving VetstoriaIn 2020, we launched...
Custom Booking Workflow Pages
We made our booking workflow even more customizable to fit the exact needs of your practice by enabling you to insert custom content pages at any stage of the booking process. Want to add a disclaimer just before a pet owner selects their time-slot? You got it!
Payments
Vetstoria’s new payment feature allows veterinary practices to take secure, contactless payments during the online booking process. This reduces no-shows and helps practices stay COVID-secure.
Telemedicine
Vetstoria’s telemedicine feature allows veterinary practices to improve access to pet care by offering seamless video consultations to clients through Vetstoria.
plus much more
Such as Detailed Booking Analytics, Telemedicine Chat, Custom Content Pages and Booking Disclaimers.
We published free veterinary resources
We added 5 new practice management system integrations
We added to our extensive list of practice management system integrations. Vetstoria now works with Avimark, IDEXX Neo, VetScope, Rhapsody and eVetPractice, so practices can sync booking data to and from their existing schedule in real-time.
We added 33 new members to our diverse team
and opened an office in Austin, Texas 
Thank you
Thank you
We appreciate your time - thank you if you've been with us on this amazing journey! If you haven’t joined us yet, you can see our platform in action by booking a demo.
