Online Appointment Scheduling for IDEXX Neo
Add the power of real-time automated scheduling to IDEXX Neo
Save time, improve service, and grow your practice by allowing pet parents to book appointments from your website straight into your IDEXX Neo calendar.
Over 6000 practices globally use Vetstoria to reduce calls and provide great pet owner experiences
Over 6000 practices trust Vetstoria to provide great booking experiences for their customers
How it works:
Connect with your calendar
Connect Vetstoria with your practice management system to sync real-time availability, so you’re never double-booked. We have a team to do this for you.
Create scheduling rules
Control availability and replicate your existing booking workflow by setting your preferences in the user-friendly Vetstoria dashboard.
Share availability anywhere
Embed Vetstoria on your website, or share booking links in email campaigns, text messages, social profiles, or web chat.
Receive bookings & payments
Accept bookings without calendar conflicts, take payments when booking both in-clinic and online, and send automated reminders without lifting a finger.
Why add Vetstoria to IDEXX Neo?
Reduce admin stress
Accept appointment bookings without the back-and-forth emails or phone calls, and save hours for your team every week.
Improve client experience
Let's face it, most pet owners prefer to book their appointments online (we've got data to prove it). Give them what they want, and spend the extra time providing a more attentive service.
Boost practice revenue
Acquire more new clients by making it easy for them to book appointments as they search for your services online. Reduce no-shows by taking payments during the booking process.
"People are booking continuously on Vetstoria. It's cut our phone calls by at least 60%. Clients find it very easy to use and are loving it!"
"People are booking continuously on Vetstoria. It's cut our phone calls by at least 60%. Clients find it very easy to use and are loving it!"
Martin Brice, Owner & Veterinarian
Focus on what really matters
By connecting IDEXX Neo with Vetstoria to move your scheduling process online, appointment-related stress and interruptions fade away, freeing up more time for your team to provide the best customer service and pet care.
On-demand scheduling
Pet parents can find and book appointments in real-time with just a few clicks – whenever the moment is right. No-shows and cancellations go down because rescheduling is easy, fast, and in their control.
Real-time calendar sync
Double-bookings are a thing of the past with 2-way sync of appointments and availability in real-time between Vetstoria and your IDEXX Neo schedule.
Automated confirmations & reminders
Set your entire appointment scheduling workflow on autopilot. From payments, appointment confirmations and reminder emails to collecting new client details, Vetstoria is the automated scheduling assistant that you control.
Increase efficiency, delight clients, and grow your business
Over 6,000 practices across the globe supercharge their practice management systems by connecting Vetstoria. Learn how practices like yours use the veterinary industry's leading platform.
