Manage your vaccination backlog more efficiently with Vetstoria + iRecall®
Vaccination reminders with SmartLinks and iRecall®
Veterinary practices that use Vetstoria and iRecall® can now control the availability that pet owners see when booking appointments online based on their pet’s vaccination due date within iRecall®.
With the new integration, practices can define custom availability rules, based on how overdue a vaccination is, within Vetstoria using the SmartLinks feature. This allows your practice to automatically prioritise the most overdue patients to be seen soonest when the vaccination is most critical.
For example, you can decide that pet owners who are 90+ days overdue for vaccinations would see appointments available this week, whereas owners of pets that are only a week or two overdue will see availability three-weeks from now.
This allows your practice to ensure that the most overdue patients are seen the earliest.
What is a Vetstoria SmartLink and how does it work with iRecall® reminders?
Vetstoria SmartLinks are unique auto-generated links that are embeddable in any digital communication sent to clients (email and SMS reminders for example).
With the new Vetstoria and iRecall® integration, Vetstoria SmartLinks can be embedded within your iRecall® vaccination reminders.
When an email or SMS reminder is sent to a pet owner, and they click on the link in the reminder, it will pass information about them, their pet, and vaccination due date to the Vetstoria online booking widget. The pet owner will then see appointment availability based on the vaccination due date and the availability rules you set.
Want to enable smart vaccination reminders?
If you already use Vetstoria and iRecall® and you want to start managing your vaccination backlog more efficiently, contact support and we’ll help you get up and running!
If you’re not yet a Vetstoria customer and want to see how this feature, as well as many others, can help your practice operate more efficiently, book a quick demo with one of our friendly product specialists today.
More about iRecall® Vaccination Reminders
iRecall® provides your practice with the tools to remind 100% of your clients, 100% of the time with timely prompts to book online at a time that suits the client. With SMS, email, and post reminders, you can be sure to reach all your clients with important reminders. SMARTdelivery provides you with complete visibility of which clients have received messages and most importantly means you’ll have the best odds of reaching every client, every time, fully automatically.
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