Payments
Simplify payments for online and offline transactions
Whether at the front desk, over the phone, or online, Vetstoria Pay streamlines transactions to make them smoother and more cost-effective with our market-leading rates.* Enhance your clinic experience by adding convenience for pet owners, increasing productivity for staff, and improving efficiency for patient care – all while getting the peace of mind you need for any transaction, every time.
Payments
Eliminate no-shows for online bookings
Vetstoria’s online payments can automatically collect payments from pet owners during the appointment booking process. This reduces no shows, saves time for your team and provides a more seamless experience for your clients.
Over 6000 practices globally use Vetstoria to reduce calls and provide great pet owner experiences
Over 6000 practices trust Vetstoria to provide great booking experiences for their customers
Save money with competitive processing rates
Maximise savings through our partners’ market-leading rates for all your transactions, both in-clinic and online, providing you with a great payments solution at the right price.*
Manage all payments through one provider
Streamline your online and offline (in-clinic) payment management with one reliable payment provider, simplifying your financial to-dos and offering a seamless transaction experience.*
Feel confident in every transaction
Conduct transactions with complete confidence and peace of mind, knowing that your payment provider is widely accepted.
Secure payments and drive your revenue
Request advance payments when pet owners schedule appointments online to encourage them to commit to the services they’ve booked, reducing no-shows and retaining revenue for your clinic.
Convenient online payments for appointment booking
Enabling online payments during the booking process will make life even more convenient for your customers.
Payments for any type of client or appointment
Whether it’s a vaccination, consultation, or surgery, you can capture prepayments based on the appointment type, client status – be it returning or new – within the online booking process.
*Market leading rates and single payment provider or in-clinic and online transactions may vary based on payment provider and region.
Want to see Vetstoria Pay in action?
Vetstoria Pay FAQs
Vetstoria Pay integrates a secure payment tool within the booking process, enabling clinics to capture payments in advance. This feature not only encourages pet owners to keep their appointments but also significantly reduces the likelihood of no-shows. By securing payments upfront, whether as deposits or full payments, Vetstoria Pay effectively safeguards clinic revenue and enhances commitment from pet owners.
Implementing Vetstoria Pay in a veterinary clinic offers numerous benefits, including reduced administrative workload at the front desk, lower payment processing fees due to competitive rates from our partners, and a streamlined payment process. This system allows for the prepayment of services, which guarantees revenue and enables veterinary staff to concentrate more on patient care rather than administrative tasks, thus improving clinic efficiency.
Yes, Vetstoria Pay is designed to be versatile, accommodating a variety of veterinary services such as regular check-ups, vaccinations, and consultations. The system is adaptable to both new and returning clients, ensuring that payments for any type of appointment can be securely captured during the booking process. This flexibility aids clinics in managing their finances better and offers convenience to pet owners.
Process payments easily and get more revenue with Vetstoria
"Online booking and upfront payments can be a massive time-saver for the staff who are actually working at the clinic because it’s putting the onus on the client to do it, rather than using the receptionist’s time to do it."
Kate McMorris – Director of Seadown Veterinary Services
