WEBINAR
Can technology bring you closer to your customers?
Spoiler: Yes it can!
Date: January 29th, 2025 | Time: 4.00 pm GMT | Duration: 60 mins
“I often go to practices and get positive feedback from colleagues saying that people love the online booking and I believe this is helping us with client retention. I have also heard clients tell the care team about how easy it was to book an appointment and it has been super helpful.”
– Balint Hamvas, Digital Marketing Coordinator for Pennard Vets
How important is human connection in veterinary care?
Spoiler: Pretty important!
Technology empowers your team to provide more compassionate, personalised care- the key to building loyalty with pet owners. Building strong relationships with pet owners through excellent human care fosters loyalty and trust.
Join Vetstoria’s Co-Founders, Dr. Julien Renard and Dr. Julien Poublon, for a fun and insightful session that answers the question, “Can technology bring you closer to pet owners?”
Our speakers will share how integrating efficient systems can significantly reduce manual workload, prevent double bookings thanks to real-time checks, and allow staff to dedicate more time to patient care. Imagine walking into a warm, welcoming clinic, and being greeted with smiling faces. Technology makes it possible – by freeing up time for clinic staff to provide that personal touch.
Can’t make it to the live webinar? Register, and we will send you a recording.
Session learning outcomes
Tech makes online booking and automated reminders a breeze, keeping clients on-track and cutting down on no-shows.
Without manual admin work getting in the way, you can focus on building stronger relationships with clients.
A user-friendly system keeps clients effortlessly on top of their personalised care and coming back for more.
Real-time availability checks and appointment reminders prevent scheduling nightmares, double bookings and reduce appointment no-shows.
Meet the speakers
Dr. Julien Renard has always been driven by his incredible passion and kindness towards animals, which has led him to working in the industry for more than a decade as a veterinary surgeon. His work was an inspiration for Vetstoria as he sought ways of bringing the advantages of technology to the veterinary industry. Julien continues to provide the leadership that drives Vetstoria forward and positions us strongly not just in the veterinary industry, but also in the global technology landscape.
Dr. Julien Poublon is an experienced veterinary surgeon. His deep understanding of the veterinary industry and its stakeholders has been instrumental in Vetstoria’s strong adoption in a short span of time. Julien is driven by his dedication to the industry and takes pride in being able to provide the sector the best experience possible—one that recognises every customer and client. Julien’s dedication towards customer and client satisfaction streams so far that he personally oversees the product implementation team for all of our clients.
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Just sharing some free knowledge that we hope you’ll find useful. Keep Vetstoria in mind next time you have veterinary marketing, practice management, or customer service questions!
