Debunking Myth 4"We won’t be able to manage new clients booking online"

Enhance the new client experience with Vetstoria

Explainer Video - Veterinary Online Booking Myth 4: "Can't manage new clients"

The fourth myth is that the new clients cannot be managed online. In my opinion that is actually one of our stronger points. Having Vetstoria typically creates a stream of new client bookings very simply because a lot of potential new clients will look for the new vet online and come across the tool and book an appointment.

As mentioned previously our sophisticated configuration tools will allow us to make sure we schedule those new clients with the right vet at the right time so maybe the less busy times for the right duration, typically a bit longer if you need to.  Importantly we can also take a deposit payment to prevent no shows. In recent years this has proven very helpful.

Manage new and existing customers

Do you have too many new clients, or want to recruit more? These features will help you collect information easily and communicate with new customers.

new client form

New client form

Obtain more details from new clients prior to booking an appointment, such as the pet’s temperament, breed, age, and a variety of other factors. Pet owners must fill this information out in order to secure their appointment, saving you time chasing clients for information.

new client form

New client form

Obtain more details from new clients prior to booking an appointment, such as the pet’s temperament, breed, age, and a variety of other factors. Pet owners must fill this information out in order to secure their appointment, saving you time chasing clients for information.

Custom questions and previous Doctor's details

Save time chasing pet owners for important details by adding custom questions for the pet owner to answer at the time of booking.

Custom questions and previous Doctor's details

Save time chasing pet owners for important details by adding custom questions for the pet owner to answer at the time of booking.

Add online payments

With Vetstoria you can help prevent no-shows by taking deposits from the pet owners before an appointment. Accept debit or credit card payments or pre-authorizations during the appointment booking process to reduce no-shows, eliminate bad debts, and save time.

Add online payments

With Vetstoria you can help prevent no-shows by taking deposits from the pet owners before an appointment. Accept debit or credit card payments or pre-authorizations during the appointment booking process to reduce no-shows, eliminate bad debts, and save time.

Book a quick demo to see how Vetstoria’sreal-time online booking can be fully customizedto meet your clinic’s needs.

Book a demo

Book a quick demo to see how Vetstoria’s real-time online booking can be fully customizedto meet your clinic’s needs.

Book a demo
Inside Vetstoria How to Manage New Clients

Inside Vetstoria: How to Manage New Clients

Learn how Vetstoria features can help manage new clients and get to know tips and best practices to manage your time and staff.

MYTH 1

"We will lose control of our diary if we offer online booking"

Learn how Vetstoria enhances your ability to manage appointment scheduling online.

Myth 2

"Pet owners won’t be able to use it properly"

Learn how Vetstoria has simplified the online booking process for pet owners.

Myth 6

"We'll lose our personal touch by taking bookings online"

Learn how Vetstoria’s online booking improves the pet owner experience without compromising on personal touch.

"Vetstoria is the way forward for clinics and teams because if we can make it simple for clinics and pet owners to book appointments then it just makes life easy – because they can book appointments, grow revenue and create convenience, so it’s just a win-win for everyone and I am completely sold!"

Kath Chivers RVN

Kath Chivers RVN, Digital Success Manager at IVC Evidensia